Gunnar shares his two decades of experience in human resources and consulting, emphasizing the importance of understanding desired outcomes and maintaining transparent communication. He highlights the need for early engagement, addressing concerns, and involving all stakeholders to meet organizational goals. The conversation covers challenges like resistance to change and sustaining momentum, advocating for continuous support, education, and the ADKAR model (Awareness, Desire, Knowledge, Ability, Reinforcement) as a structured approach. Agile, adaptable leadership is also underscored as crucial for successful change initiatives.